↑ Return to About Us

Mission

The CRL Services Mission, Vision, and Philosophy

Mission Statement:

CRL Services Mission is to completely satisfy every one of our customers by providing a real value in the development and delivery of innovative, high quality, responsive HVAC services and solutions to the markets we serve.  We are dedicated to leading the way by providing the highest quality service and comfort to our valued customers.  We strive to always exceed our customers’ expectations.

Vision:

We want to be Alaska’s premier heating and air conditioning service provider, offering the best customer experience, superior installations, and top-quality maintenance and repair services.  Being the premier service provider does not mean being the biggest, but it does mean being the best in terms of quality, value, customer service, employee skills and professionalism and consistent profitable growth.

Philosophy:

Recognizing that CRL Services, would not exist without our customers, employees, vendors, and community, our philosophy is to:

  • Provide the highest quality HVAC service and products imaginable to our customers
  • Provide our employees the opportunity for personal and professional fulfillment and growth, ensuring the enrichment of our organization, and the highest standard of living for their families.
  • Work with our vendors fairly, honestly and openly to ensure that we receive the best value for our purchases so that realized savings can be passed on to our customers.
  • We treat our customers as we would like to be treated and look forward to lifelong relationships.  We will do our best each and every day to treat every customer with respect and treat their business as if it were our own.
  • Each member of our team is dedicated to providing our customers with courteous and professional treatment, attention to detail and high-caliber service that creates a dynamically better customer experience

Core Values:

  • Honesty
  • Integrity
  • Accountability
  • Teamwork
  • Dependability
  • Quality
  • Professionalism

 

Tips to maximize your HVAC System

Heat & Cool Efficiently As much as half of the energy used in your Business goes to heating and cooling. So making smart decisions about your building’s heating, ventilating, and air conditioning (HVAC) system can have a big effect on your utility bills — and your comfort. Take these steps to increase the efficiency of …

Read more

Alaska’s Leading Service Contractor

Alaska’s Leading Service Contractor I would like to introduce CRL Services to your organization. CRL Services was formed to purchase C.R. Lewis Co., Inc. service department in October 1995. With this purchase, we have been able to retain the personnel that has worked in the service department for the last six years. Also, we obtained …

Read more